Credit Card Conversations

Working as a call center representative is difficult on the best of days. I spent several years "on the phones," and, like most others, I've heard anything and everything. Believe me, no matter how unique you think your circumstances are, we've probably heard them before. Let me fill you in on five common conversation gaffes […]

Generate More Business Fast

  Many businesses invest lots of time and vitality trying to develop their companies. The primary technique to grow a business is, of course, generating extra revenue. Conventional (and costly) techniques embrace major advertising packages, new customer acquisition methods and advertising programs. These strategies and methods will be extremely efficient, but have to be evaluated […]

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